Author Archives: Cari

About Cari

Cari Barron, owner and founder of Contractor Hotline, purchased a home in need of various repairs in 2002. The process to find a quality home remodeling contractor proved to be a complex challenge. The first-hand experience was the inspiration behind founding Contractor Hotline in 2006. Connect with her on Google+

Licensed, Bonded, and Insured

Washington State requires businesses in the construction trades to be registered as contractors, which includes being bonded and insured. These requirements help inform and protect consumers from fraud, damages, and liability. Simply put, hiring a contractor who does not meet this criteria puts consumers at significant risk. Skimping on credentials to get a job done cheaply or not verifying a contractor’s legitimacy is risky business, often costing consumers thousands of dollars.

Following is a detailed explanation of the terms Licensed, Bonded, and Insured and how the state requirements are designed to protect consumers.

LICENSED

The Washington State Department of Labor & Industries requires contractors be licensed as either a general contractor or a specialty contractor, such as drywall or painting. Licensed electricians, plumbers, elevator mechanics, and manufactured home installers require special certification, in addition to a license.

The contractor’s license number must be posted on any marketing materials such as their website, business card, or print advertising. Anyone can visit the Department of Labor & Industries website and verify a contractor by name, license number, workers’ comp account, or UBI number. This search will tell you if their license, bond, and insurance premiums are current, if they have any safety violations or citations, and allow you to track a contractor.

Once licensed the contractor is bound to comply with state building procedures and standards. If a property owner hires a contractor that is not licensed, they may not be protected by state policies. There is often very little that can be done if an unlicensed contractor disappears from a partially completed job or does a job incorrectly. News stories regularly report contractors disappearing with deposits or full payment, botched jobs requiring even more money to re-do them correctly, and sometimes much worse.

BONDED

Contractors licensed in Washington State must be bonded. A bond is essentially a pre-paid savings account with a bank or insurance company that sets money aside in the event a project is not completed according to the contract. This bond or agreement, binds the contractor to the contract with the property owner. If the work is not completed according to the contract the bond will cover any expenses (up to the bond amount) required to complete the job satisfactorily.

General contractors are required to hold a $12,000 bond and specialty contractors a $6,000 bond. If the project is expected to exceed these amounts, the property owner can ask the contractor to post a performance bond. A performance bond covers the full cost of the project and guarantees the property owner compensation for any monetary losses if the job is not completed according to contract. Only the property owner can make claims against a performance bond but it is important to ensure the contract is very specific about the work to be completed.

INSURED

Licensed contractors in Washington State must also carry general liability insurance. Minimum requirements include $50,000 in property damage and $200,000 in public liability, or a $250,000 combined single limit policy.

Damage to persons or property due to contractor negligence may be covered by this policy. In some cases, the property owner could be held liable for personal injury if the contractor does not have insurance.

If the contractor has employees they are required to have a workers’ compensation and industrial insurance policy. Contractor employees injured on the job would be covered by this policy. To verify if a particular contractor’s employees are covered, first pull up the contractor details and click on the link to Verify Workers’ Comp Premium Status.

DO YOUR DUE DILIGENCE

In addition to working with a licensed, bonded, and insured contractor, there are several other steps to ensure your home improvement project goes smoothly.

Meet with several qualified contractors and solicit comparable bids. Once you narrow down your choices, speak with several references, particularly of jobs that are similar to yours.

Once you decide on a contractor and the project begins, meet with the contractor regularly. Make sure work is progressing according to the contract and schedule. Check that the proper permits have been obtained and required inspections are conducted.

Once the project is completed, do a final walk-through with the contractor and make sure all punch list items are satisfied before making final payment. If you request lien release documents, avoid making final payment for work performed until you have received the lien release.

Visit ProtectMyHome.net for many more useful links and information.

Contractors In High Demand

Contractor Hotline was founded in August 2006, when the economy was strong and demand for home improvement services was high. Those days were much like the present, when good contractors stayed busy with their customer’s home repair and remodeling needs. But, those days didn’t last long before the recession pretty much brought business to a grinding halt.

Prior to that time, we knocked on a lot of doors trying to get the attention of good contractors interested in new business. By the end of 2008 the tables began to turn and many of those same contractors were seeking out our services. Over time we retained a lot of those original contractors, recruited many more, and built a solid network of quality home improvement professionals. We have been through these times together and value the relationships we have with each other.

Fast forward, we now find ourselves in an interesting housing market. If you have sought out the services of a contractor lately, you likely discovered delays are imminent, especially on larger scale projects. Several factors contribute to current conditions.

Real estate inventory continues to be modest, helping drive home values higher. Many homeowners whose property values were dramatically reduced during the recession are experiencing significant appreciation. This opens up the opportunity for many to make long deferred home maintenance improvements. Others are updating or remodeling their existing homes, rather than waiting to find the next ideal home to purchase. For those who are selling their homes, repairs or updates are sometimes necessary to prepare the home to show well and sell quickly for the best price. New buyers often make improvements such as painting or replacing flooring, before moving in. Each of these circumstances, in addition to an upsurge in new construction, all contribute to an increased demand for good contractor.

Remodeling contractors report they are the busiest they have been in ten years. Some are booking work as far out as 6-12 months. While this can be good news for contractors, it puts an increased strain on the consumer. Homeowners pressured to get work done sometimes take risks, knowingly or unknowingly. Just like the days prior to the recession, stories of illegitimate contractors posing as licensed, bonded, and insured professionals are becoming more common. Contractors disappearing with a homeowner’s deposit, abandoning a job midway, or doing shoddy work are on the rise. Some employees of contracting firms decide to grab the brass ring and strike out on their own. What many of them fail to understand is that it takes a lot more than being a great mason, painter, or remodeling contractor to run a successful business. What goes on in the background such as paying off vendors, obtaining lien releases, and keeping current on insurance premiums and taxes, can impact their customers.

Hiring a contractor during high demand times not only requires due diligence, but also planning as far in advance as possible. Setting unrealistic goals can be stressful and lead to disappointment. Allow 6-12 months for larger scale remodels and home additions. In a soft market when contractors are readily available it can still take weeks and sometimes months to go through the process of meeting contractors, procuring proposals, and obtaining permits. The better prepared you are from the start will help expedite the process. Larger projects may require building plans before contractors can provide bids. Finish materials need to be decided upon and a budget established. Reviewing proposals, checking references, and finalizing a contract are all important steps, prior to getting on the contractor’s schedule. It’s easy to see how it can take months just to reach this point.

Some improvements are seasonal, such as exterior painting for example. Waiting until the weather is ideal is often too late to get on a good painter’s schedule. Starting the process in late winter or early spring helps to ensure there will be multiple contractors to choose from and that your project will be completed during the optimum season.

If you plan to sell your home in the next 6-12 months, now would be the time to have a professional home inspection. A thorough inspection will likely cost less than $500 and well worth the money spent. It should include the structural components, basement or crawl space, foundation, drainage, attic, electrical, plumbing, heating & air conditioning systems, and the full exterior. Allowing plenty of time to address any problem areas in advance will help make the sale of the home go more smoothly. You will also have the option to share the report with prospective buyers, which can be a positive selling point.

Buyers often want to make improvements to their new home before moving in. If the seller is agreeable to allowing prospective contractors into the home prior to closing, this will help expedite the bidding process. Deciding on a contractor and getting your project scheduled prior to possession will save valuable time. Focus on the projects that would be most difficult to complete after you have moved into the home. Painting and flooring are much easier to complete in a vacant house. Larger remodels may require a delayed move-in date or completing in stages so a portion of the home can be closed off from the construction area.

It is realistic to expect the demand for home improvement professionals to remain high for the foreseeable future. Regardless of the size of your next project, it is imperative to plan ahead and be patient.

 

Fall Home Maintenance Checklist

The following checklist will help you prepare your home for fall and winter. Taking time now to ensure your home is prepared for rain, wind, and colder temperatures will give you peace of mind, increase your homes efficiency, and could save money on costly emergency repairs.

Fertilize and apply weed killer to lawn

Trim trees and bushes away from sides of house and over roof and gutters

Blow out irrigation system

Remove, drain, and store hoses

Insulate outside faucets and close shut-off valves

Clean and store/cover outdoor furniture, BBQ, and tools

Ensure winter tools are accessible and ready for use Inspect drainage system around foundation of home

Inspect roof for leaks or damaged shingles and flashing

Flush and inspect gutters, downspouts, and storm drains; inspect regularly

Inspect crawl space and attic for rodents and adequate insulation

Have garage door and opener serviced

Replace worn thresholds and weather stripping around doors and windows; caulk as needed

Wash windows inside and out; remove screens and install storm windows

Wrap exposed water pipes in crawl space, basement, or garage

Check for air leaks on exterior walls where pipes enter the house; caulk or add insulation as needed

Wrap water heater with insulated blanket

Have chimney cleaned and inspected

Clean dryer duct; clean vent after each use

Have heating system inspected and serviced

Replace furnace filters monthly, or as recommended

Test smoke alarms and carbon monoxide detectors monthly; replace batteries annually

Prepare emergency kit in the event of a power outage or emergency.

Spring & Summer Home Maintenance Checklist

Summer will be here soon! Are you ready to get a jump on your spring and summer home maintenance projects? It’s a good idea to finish much of your home maintenance now before the weather gets too hot. The following checklist will help you get started.

Inspect home’s exterior for winter storm damage

Complete exterior repairs as needed to roof, gutters, chimney, siding, windows, foundation, porch, deck, walkways, and driveway

Clean roof if needed

Flush and inspect gutters & downspouts

Trim trees/bushes near buildings & power lines; remove dead/damaged branches once new growth is apparent

De-thatch lawn with a good raking prior to first mowing; mow lawn down to 2 inches before grass is over 2 ½ inches tall, leaving no less than ½ inch of growth; lightly apply quality fertilizer with weed killer

Power wash siding, porch, deck, patio, walkways, and driveway

Paint interior & exterior as needed

Wash windows inside & out (check for mold around windows and moisture between panes); remove storm windows and install screen

Have automatic garage door opener serviced

Clean dryer vent and replace/clean filters and/or coils on all household appliances and heating/cooling systems

Clean Carpeting

Organize garage or storage areas

Test smoke alarms & carbon monoxide detectors monthly

 

 

 

Remodeling 2016 Cost vs. Value Report

Most home improvement projects are initially prompted by a need or desire to expand or modify your home to better suit your family’s needs or lifestyle. Doing some research before finalizing your plans may also help maximize the return on your investment at resale.

The Remodeling 2016 Cost vs. Value Report (www.costvsvalue.com) is a valuable resource. The full report examines 30 popular projects ranging from lower cost improvements to upscale remodels and home additions. It compares average costs by region across the U.S. and the value those projects are expected to yield at resale. Following is a local look at the Top 5 Best Value Home Improvement Projects in the greater Seattle area, according to and more fully described in the Cost vs. Value Report

Attic Insulation (fiberglass)

Adding or upgrading fiberglass insulation in the attic tops the charts as the highest valued investment at resale of all 30 projects evaluated across the U.S., as well as the Seattle area. It is estimated the project locally could yield as much as a 150.3% return on investment.

The project example includes air-sealing a 35×30 attic floor to address air leaks from conditioned space to unconditioned space. Fiberglass loose-fill insulation is then added, placing it over the top of any existing insulation that may already be present, until an R-30 insulation value is reached.

Manufactured Stone Veneer

Stone Veneer Accent

Stone Veneer Accent

The second project with the highest possible return includes adding a stone veneer accent to the front of the home. This relatively modest investment can dramatically change the exterior and increase curb appeal. Imagine a street of similarly designed homes and one of them has been upgraded with this classic look. If you were shopping for a home on that street, which one would pop out at you?

At a significant potential return of 142.8%, this upgrade has great value. The example in the Cost vs. Value Report includes removing 300 square feet of vinyl siding from the entire bottom third of the front of the home. Replace with a manufactured stone veneer, two layers of water-resistant barrier over bare sheathing, corrosion-resistant lath and fasteners, and a ½ inch mortar scratch coat and setting bed.

Garage Door Replacement

Garage Door Replacement

Garage Door Replacement

A strong third place contender involves replacing an older garage door with a new, updated door. Even though this upgrade dropped to third place from second in 2015, the resale value actually increased from 121.3% to 141.8% for a midrange replacement door. The report describes a 4-section, un-insulated, embossed steel door on new galvanized steel tracks (reusing existing motorized opener) with a 10 year warranty.

An upscale garage door replacement could fetch up to a 136.9% return, up from 110.5% in 2015. The upscale 4-section, high tensile steel door is insulated, includes insulated glass windows in the top panel, heavy-duty galvanized steel tracks (reusing existing motorized opener), and has a lifetime warranty.

Entry Door Replacement (Steel)

Entry Door Replacement (Steel)

Entry Door Replacement (Steel)

We all know how important first impressions can be. Nothing spruces up the look of a home quite like a new front door. Replacing the entry door is a relatively quick and easy job and adds instant curb appeal. For those handy around the home, it might even be a DIY project.

Ideally this investment may reduce utility costs and has a potential 127.9% return on a midrange steel door, including half-glass panel, and new brass or antique-brass lockset.

Window Replacement (Vinyl)

Window Replacement (Wood)

Window Replacement (Wood)

Replacing older, double-hung windows with insulated, low-E, vinyl windows, has multiple benefits.

The investment is expected to again more than pay for itself at an estimated 113.8% return. Not only can it also increase curb appeal, it has the added benefit of outside noise reduction and lower energy costs.

© 2016 Hanley Wood, LLC. Complete data from the Remodeling 2016 Cost vs. Value Report can be downloaded free at www.costvsvalue.com.

Our expertise is matching customers with the most appropriate service professional for their project. Each contractor is licensed, bonded, and insured, has successfully passed a thorough screening process including reference checks and regular credential audits, and continues to meet high standards of workmanship and professionalism.

Kitchen & Bath Design

Interior design is the first step toward any successful remodeling project. Connecting with a designer who is passionate about your project and who has the necessary skills to help make your ideas a reality is critical. If you are planning anything from a single room remodel to an entire home renovation project, we have you covered. But don’t take our word for it! One of the most sought after designers in our network of home service professionals, Genay Bell Interior Design, was recently named Best Kitchen and Bath Designer in 425 Magazine’s Best of 2016. Way to go Genay!

Genay brings her many years of experience and talent to the table, helping her clients achieve stunning results.  If you would like to be connected with Genay for any of your remodeling needs, we would be happy to walk you through the process. Our easy, one-stop process will help you put together an elite team of home remodeling professionals to assist with your entire project, from design to finish.

Mother-in-law Kitchen & Bath Remodel

This mother-in-law kitchenette and bathroom remodel includes all new cabinets, countertops, floors, appliances, fixtures, and lighting. This guest area has been tastefully updated and ready for company! Click on the link for more pictures.

Kitchen - Before Remodel

Kitchen – Before Remodel

Kitchen Remodel - after

Kitchen Remodel – after

Bathroom - Before Remodel

Bathroom – Before Remodel

New Bathroom Floor & Cabinetry - After Remodel

New Bathroom Floor & Cabinetry – After Remodel

New Bathtub Surround

New Bathtub Surround

New Bathroom Vanity

New Bathroom Vanity

Spring Home Maintenance

Start your spring exterior maintenance plan by grabbing a pen and paper and taking a walk around the full perimeter of your home. Compile a list of any necessary repairs you discover. Breaking these tasks down later into categories and prioritizing them will make the list more manageable.

Trim Trees & Bushes

You need relatively clear access to your home’s exterior to complete most maintenance tasks. A good place to start is to trim back any trees and bushes from the side of the house and hanging over the roof, gutters, and power lines. Remember to give the same attention to any outbuildings, such as a detached garage or storage shed.

Roof, Gutters & Downspouts 

Inspect the roof of your home and outbuildings for any signs of leaks or damage including buckling, curling, or missing shingles. Shingles and metal flashing around chimneys, vents, and in valleys should be firmly adhered. Consult with a roofing specialist if you suspect repairs are necessary. Gutters and downspouts should be flushed and inspected.

How to Clean Rain Gutters and Downspouts

Pressure Wash

Carefully pressure wash the siding, porch, deck, patio, walkways, and driveway, wherever there are stubborn dirt stains, fungus, mold, or mildew. If you plan to use detergents or bleach solutions, be sure to use safe, biodegradable products recommended for the specific surfaces you are cleaning.

Chimney & Fireplace

Inspect the chimney for any mortar or brick damage. Cracked or crumbling mortar should be removed and replaced, known as repointing. Significantly damaged or missing stones should be replaced. Some minor masonry jobs can be done yourself. If you find significant mortar or brick damage it is generally best to consult with a professional.

Once the heating season has passed, have the chimney professionally inspected and cleaned, especially if you use a wood stove or fireplace regularly during winter. Doing this in spring or summer will avoid the fall rush and you may even get a break on the price.

Siding, Doors & Windows

Inspect for gaps where air and moisture can get inside. Remove old caulk and thoroughly clean areas in need of repair. Allow to dry completely and apply a quality, exterior grade caulk.

Foundation, Driveway, Walkway & Patio

Inspect the concrete for cracks or pits. Minor defects can often be repaired on your own but larger jobs may require a professional. Keep in mind it can be difficult to match a patch to existing concrete. Carefully consider repairs in high visibility locations.  If you notice significant cracks or damage to the foundation you should have it professionally inspected.

Decks & Porches

Examine decks and porches for any damage or rot. Replace any deck boards in poor condition and secure loose boards or railings. Apply stain or sealer to wood decks to prevent decay. Resurface waterproof decking as recommended by the manufacturer’s warranty.

Lawn Maintenance

Remove all fallen branches, leaves, and other debris from the lawn. De-thatch the lawn with a good raking prior to the first mowing. Mow lawn down to two inches, being careful not to ‘scalp’ the grass with the first mowing. Lightly apply a quality fertilizer that contains an effective weed killer.

Spotlight on Edmonds Real Estate

Thank you Wayne Purser of Coldwell Banker Bain in Edmonds and My Edmonds News for the opportunity to be a guest on Spotlight on Edmonds Real Estate. Tune in to Wayne’s monthly real estate weather reports for valuable real estate sales data and important factors affecting the local Edmonds economy and the greater Puget Sound.

 

 

Seasonal Safety Tips

Place candles away from combustible materials and out of reach from pets and children. Before going to bed, turn off all the lights and walk through each room to check for any candles that might still be burning.

Avoid overloading electrical outlets. Discard any damaged holiday lights or extension cords.

Water the Christmas tree daily to keep it from drying out and becoming a fire hazard. Never leave tree lights burning when away from home or sleeping.

Have the chimney inspected and cleaned. On average, your chimney should be cleaned after every two cords of seasoned, dry wood is burned.

Use caution when using portable heaters. They should be placed on level, non-flammable surfaces at least three feet from combustible materials. Never leave them unattended.

Purchase a portable fire extinguisher and keep it accessible and fully charged.

Test all smoke and carbon monoxide detectors to ensure they are working properly. Replace batteries annually or sooner if needed.

Lil Buddy sized for webMake sure pets always have a warm and safe place out of the cold. Keep potentially harmful items like mistletoe, holly, and holiday ornaments and gift wrapping items out of pets reach.